VISINDOSINERGIID ↗Effective: 16 October 2026
Read these policies alongside the agreed written quotation and contract. Mandatory statutory rights remain unaffected.
Payments for activated subscriptions, approved work already started or delivered digital work are generally non-refundable to the extent permitted by law and disclosed before payment. This website does not accept direct purchases.
This policy does not restrict mandatory consumer rights or legally required remedies. Duplicate payments, billing errors, failure to deliver as required or material non-conformity will be assessed for correction, performance, replacement or refund under law and contract. A non-refundable clause does not justify denying mandatory remedies.
Email the invoice number, transaction date, explanation and relevant evidence to sales@visindosinergi.com. Do not send card details or passwords. The team will acknowledge receipt and communicate the outcome and resolution timeline after review; no claim deadline removes statutory rights.
Approved refunds use the original payment method where possible or another agreed method. Amount, currency and processing time are confirmed in writing. Deductions apply only where lawful and previously disclosed.